Hi, we're Mike and Eileen Kaufman, owners of ProTuff Products LLC, the company that will make the scenario above a thing of the past.
Seriously. If you're buying a new rake every season, or maybe even 2 or 3, something is very wrong. At 20 bucks a pop, that can add up, and there's really no reason for it.
What if I told you there was a much better option to keep the surface AND the bottom of your pool clean that doesn't require buying multiple new pool rakes every year? What if I told you it would keep your pool cleaner, make your job faster and easier AND reduce the cost? Would you be interested?
The truth is, it's really not rocket science. Designing a product that will quickly and easily keep your pool clean of leaves & debris should be a given, and making a quality product to last for more than a season is not all that difficult. But, a company has to have the desire to do it ... and just do it RIGHT!
That's what ProTuff Products is all about. Quality products that do the job right and will do it for a very long time without you having to worry about whether they are going to make it through another season or not.
Of course you would. We all would. But, only if we truly believed it was a better option, and only if the price seemed justifiable. After all, such a product WILL cost more, but, before paying that price, we all have to decide if it's actually WORTH that price. So, our job here is to convince you that our product is worth the price.
Quality Matters. It's That Simple. Paying More for a QUALITY Product Just Makes Sense.
But, you actually have to start with a quality product, and that's up to the company that's producing it. It takes looking at the industry, looking at the available products to do a particular job and asking the simple question:
"Can we do it better than everyone else? Can we make it faster, stronger, better?"
When we started this business, we made a conscious decision that, whatever products we offered to our customers, we would always make certain that they were the best on the market, that they would do exactly what they were intended to do and do it better and/or faster than anything else out there.
We know what it's like. You've got a problem, so you purchase a product that seems like it should solve it. But, then you find out that the product you've purchased doesn't do the job (or doesn't do it well). Or, you discover that, although it does the job, it's slow and inefficient or it's really flimsy and prone to breaking.
When Products don't work, it's frustrating. It's annoying. It's aggravating.
But, most of all, it's simply disappointing.
You want to know you can trust the businesses that you work with - but all too often these days, what we discover is that the companies we're buying from are only interested in separating us from our hard earned money and have absolutely zero interest in providing a quality product or decent service.
So, we're trying to gain your trust, one product and customer interaction at a time. When we see a product niche that's lacking a quality product, we research the available products, determine what their flaws or deficiencies are, and then "build a better mousetrap", so to speak. Better, stronger, faster, more cost effective.
I am NOT one to do pool maintenance. It's something I have always considered a "man's job," so my husband has been responsible for it. However, when he ordered this pool rake, my interest was piqued.
I thought it seemed a bit pricey because, I mean really, how different could it be from every other "cheap" pool rake out there?
Before it even arrived, the company had sent me an email with tips for use, which I found pleasantly surprising. They explained what makes their rake different (the turn of the "lip" and the strength of the net, if you're wondering). So when it arrived (on schedule, in two days), I just had to try out the tips from the email.
My husband was shocked and proceeded to tell me I was doing it incorrectly. (Needless to say, he didn't read the email.) But he got quiet when he saw how easily and how quickly I got all the leaves out of the bottom of our pool.
Our pool is surrounded by trees, and our vacuum had been out for over a month, so there was A LOT of buildup on the bottom of the pool.
I kid you not, this little 100 pound woman had it cleaned out in 20 minutes with this rake. It is shockingly sturdy, the tips they emailed are priceless, and it scrapes the bottom of the pool amazingly well. I don't have a single negative thing to say about it.
Definitely worth the price.
With ProTuff Products you will be "flying" through your pool cleaning chores in no time flat.
We believe you'll be absolutely compelled to tell everyone you know how great ProTuff is.
Lastly, you'll pat yourself on the back for having the "bright idea" to buy it in the first place.
Well, the answer to the "what" question is really not nearly as exciting as we might like it to be. After all, it's hard to get terribly excited about a pool leaf rake - even for us - and that's saying something. But, and this is a very important but, the ProTuff pool leaf rake is nothing like any pool rake you've ever used before.
Of course, that doesn't mean that our design is necessarily a revolutionary divergence from that of other rakes on the market. It just means we've built a higher quality, more heavy duty and more effective version, and we're willing to put our money where our mouth is.
In other words, it's kind of like the difference between driving a Jeep and a Hummer (a "real" one). Both will get you from point A to point B in basically the same fashion. Both offer 4 wheel drive and can take you through some difficult terrain. But, at the end of the day, if you had the choice between the two, those who recognize the difference between adequate and "fully loaded" everything are going to choose the Hummer every time.
And, in case we weren't as glaringly obvious as we thought we were, ProTuff is the Hummer of pool products. Anything you can do with any other pool rake, the ProTuff rake can do it better, faster and without the worry that you might break it. With rock solid build quality AND a rock solid warranty, you're covered both ways.
If you're unhappy for ANY reason, simply ask for a refund. No need to return the rake. No need to explain. No need to send us pictures. If you're not happy, just tell us and we'll refund your FULL order total. Simple.
And, of course, as we mentioned earlier, if you're happy with the rake, but, at some point it fails you for ANY reason, simply tell us, and we'll send out a replacement right away. Again, NO questions & NO hassles.
Here's an example of what we mean from a verified Amazon Customer ...
This rake is awesome! I previously received another rake that I thought was the ProTuff. After about a year, it developed several holes and I contacted ProTuff for the lifetime warranty. I received a reply email in about two hours and they advised me that a replacement was on the way, two day shipping.
Being surprised that their product failed, they asked for a picture and conditions I use it in. After receiving the pics, they found that the rake I was given was not their product and informed me that there was a mix up with Amazon inventory that they had no control over.
Even though this was not their product, they honored their warranty no questions asked. Upon receiving the "real" ProTuff Rake, (two days) I saw how much different and better the quality is. The screen and frame is much stronger and the mesh is finer.
I am very happy with this rake and can't say enough about how prompt, professional and honorable this company is.
We don't want there to be any confusion about what we're offering here. We don't want to leave any stone un-turned. We don't want any questions left unanswered. If you buy from us, we want you to be very clear on what you're getting AND what you're NOT getting.
First off, we don't want to give the wrong idea. We have NOT reinvented the whole idea of a pool leaf rake.
However, we HAVE brought together the very best features of every other pool rake on the market, improved on them and then built it so heavy duty that the majority of our customers will never need a new one.
And, for those who DO end up needing a new one, we make that process as painless as possible by eliminating the cost and minimizing the wait. You'll never again buy a new pool leaf rake ... EVER!!
Ok, so, the truth is, there really is no "big pitch" (at least not any bigger than you've already waded through). We figure, if you've managed to make it this far, then you deserve to just get a few specific details to help you decide if you really need a ProTuff rake.
So, the information below is taken directly from our Amazon listing, and gives some good specifics on just what you're getting when you purchase a ProTuff Pool Rake.
You are more than welcome to check out our actual reviews on the Amazon website using the button below. We've got 500+ reviews (and counting), and a 4.85/5 rating. 92% of our customers give us a 5 star rating and 96% of our customers give our pool rake a 4 star or better rating. We think that's pretty impressive. Below, you'll find a sampling of what people are saying about the ProTuff Lifetime Guaranteed Pool Leaf Rake.
“I got this rake about a week before my house and pool were flooded. When I first used it, my comment was that it was a bit heavy, and a little hard to manipulate. Then I got an info email from the company that told me some tricks that I didn't know, and I was able to get the trash off the bottom of the pool without lifting the rake out of the water until I had it all gathered up. Nice for the stuff the wind blows into the pool here in the desert.
Then the flood came. This rake cannot be beaten. Although I'm still working on the pool, I can scrape the bottom, lift a half full bag of mud off the bottom, and dump it without any sign of the rake breaking. There's a lot of mud in half a bag on this rake, and it holds up fine. There's a lot of grit that is wearing on the bag, and it could catch a rock and tear. This device has held up to massive abuse.
I haven't had to even think about the lifetime guarantee yet, but with the pressure I'm putting on it, I may have to at some point. Leaves and normal debris would be no problem at all for this rake. Highly recommended.
“I mean it really reeks (of quality, that is). Though I've only had this for a couple of weeks, I have to say I am incredibly impressed.
Is it expensive? Absolutely!!! But it's a tool. And like any tool, especially if you will be using it for years to come, you want to buy quality. You can use a $5 pair of pliers, but you'll get $5 pair of pliers life.
I bought this for several reasons... We have an in-ground pool on the last home we will ever own, purchased in September of '15. We don't cover the pool in the winter (no pool cover yet), but we keep the pool maintained year round. We have lots of trees that will be shedding a lot of leaves this fall. No doubt at all this pool net will handle it.
The other major reason I went with the ProTuff is the 100% lifetime warranty. The warranty says in writing that regardless of the circumstances of it breaking, they will replace it. From what I've observed of it so far, it looks like it will be years before I have anything to worry about. The frame is sturdy and well constructed, and the mesh is sewn. I'm looking forward to years of service.”
“Okay - So it is not appropriate for catching raccoons. Just kidding, don't get me wrong, I had a problem with one and really thought about it. I did however get the chance to test out the return policy.
Even though I admit overloading this net - obviously everything has a limit and I pushed this one under extreme conditions. Too much weight due to not emptying the net enough caused a small separation of the net from the frame.
Even so, ProTuff backed the lifetime warranty without question. I received an email back the same day and in less than a week there was a brand new net delivered to my front door absolutely cost free.
My blind faith in this company paid off. Honest business to deal with and now, even if I was not before, am a customer for life. If you believe that outstanding customer service is as important as the quality of the product itself - Then you should be too!
“This leaf rake cost more than others showing at Amazon but I was sufficiently impressed with the reviews that I decided it must be worth it. Very glad I did. The quality of the net is far superior to anything I've ever had previously. The front rake also has a unique design that picks up twice as much leaves and other material from the pool bottom than I've ever achieved before.
What also is very impressive is that I received an email from ProTuff via Amazon before I even received the product, telling me in advance that the design (the front of the rake) might be slightly different from what I had previously, why that was the case, etc.
I've had other products purchased through Amazon that arrive without instructions, and although most are intuitive, some are not. So it's incredible that a company like Pro Tuff has anticipated customer questions ahead of time.
Their email as well as their web site emphasize that they are customer driven: "ProTuff Products is a company based entirely on the premise that our customers (YOU) are our most valued asset, which is a rare thing these days. Without you, we don't exist."
What a great culture & philosophy. I wish our airlines & others would re-learn this lesson.
We only sell our ProTuff pool rake through the Amazon marketplace - the most trusted sales website on the planet. We do this very specifically, because we know our company is not a household name - you don't know who we are. So, we want to make sure you have every confidence that your purchase will be safe, secure and trouble free. Buy with confidence. Buy it on Amazon!
100% Satisfaction Guaranteed
Expensive, But Totally Worth it With the Lifetime Warranty
I usually have to buy one of these at least every other summer, so the payoff will not take long.
The frame in this thing is very well built, so much nicer than any other net I've owned, and I have bought almost every brand you can find. The net seems thicker, but I haven't measured the thickness to compare against others. But again, with the warranty this is really a moot point!
I've been using it for a few weeks now and could not be any happier, unless it raked leaves all my itself!
I Had My Doubts When I Bought This ...
Like everyone else, I had my doubts when I bought this. I cannot tell you how many pool products I have been through over the years simply because they wouldn't hold up to normal wear and tear.
I cannot speak to the normal wear & tear on this product yet, but I can tell you it works, & works well.
I have one of those leaf eaters that attaches to a garden hose that uses water flow to push leaves off the pool floor into the net attached to the base. It would have taken me more than three hours to clean the leaves out of my pool this weekend if I had used the leaf eater.
It took me about 30 minutes with this rake.
The only warning I can give anyone about this product is that wet leaves are heavy, and the more you put into this rake the heavier that bag becomes when lifting it out of the pool. Other than that, the product rocks!!!
If You Value Quality Tools This is As Good As It Gets
ProTuff has a lifetime guarantee which they stand by (even having responded to me personally when I expressed incredulity), which is unprecedented in this day and age.
I'm a 62 years old Baby Boomer and I hope to live longer than my late Great Uncle who lived to 106, so I'm gonna hold them to it!
But seriously, this is a well-made product which harkens back to a time before built-in obsolescence was the standard and when manufacturers had integrity and put pride in their products.
So far, so good. I've owned this pool for 19 years as of 11/22/15 and I've gone through many other leaf rakes. This fabric is qualitatively different than the blue or supposedly more UV-resistant black mesh nets. The frame is heavy-duty (I've had more than one aluminum frame break from constant metal stress), and if you're someone who values quality tools (I still use some of my grandfather's!) this product and its guarantee is as good as it gets.
Why Would You Fool Around With Anything Else?
I suppose some would claim this is overkill for our little 15x30 ft pool.
I purchased the ProTuff in combination with the Jed Pool tools Inc 50-560-16-ft pole. Great combination. Could I have gotten by with a pole and rake combination that is about half the price? Sure. I could have saved about $40. And we're not rich by any means.
But every time we go to Costco we probably blow at least $200, and sometimes twice that. So I look at it this way: I'll be using this tool several times per week (especially after the winds we often get around here, and given the pine trees almost adjacent to the pool -- pine trees shed an incredible amount of stuff).
So, I read the tips for use (thank you, ProTuff) and gave it a try. The tool is worth every penny. I was using a cheap, more or less "conventional" rake and it would take me ten or fifteen minutes to do a good cleaning. With the ProTuff, it's five minutes. It's literally 2x faster, and following their directions, easier.
So say you save 5 minutes of your time, 3 days a week. That's roughly 15 min per week x 4 = 1 hour per month x 12 = 12 hours/year. Even if you don't rake much in the winter, suppose you save 6 or 7 hours per year. That's most of a working day. What's that worth to you?
To me, it's worth a heck of a lot more than the little extra I paid for the ProTuff, not to mention the pleasure one derives from simply using a really well-engineered, well-constructed tool.
Why would you fool around with anything else?
Not much to say. I'm 42 years old. I've been happily married for the last 22 years (of course, anyone who's married knows it's not ALWAYS "happy", but it's "for better or worse", right, and you work hard to try to make it mostly "better").
I've got 4 teenage kids, and I want them to know what it means to live a life of integrity. So, I try to live that out for them to see. I don't always get it right, but I like to think I get it right far more often than not.
At the end of the day, I want my public, private and business life to be consistently in line with the biblical principles I have been teaching my kids for years. Treat people better than they expect to be treated. Go out of your way to help as many people as you can. Live a QUALITY life. Make sure the world is better off because you are a part of it.
I hope that you find your dealings with ProTuff Products bear out that philosophy.
Clearly you're a bit torn about purchasing a ProTuff rake. Nobody wastes the amount of time you have on this page already, unless they are interested, but, if you didn't click the "Buy Now" button above, there must still be some nagging question that has yet been unanswered. So, let's see if we can figure out what your remaining questions are, and answer them for you.
This IS actually a common question. Everyone's pool debris is different (insects, pine needles, pollen, leaves, sand ...). Everyone's pool is a bit different. Not everyone needs the same thing. So, how do you know if the ProTuff rake will actually fit YOUR needs?
Depending upon your size and strength and the size of your pool, a larger or smaller rake may make more sense. So, we offer multiple sizes. If your pool is small and/or you do not have the strength to wield a large net full of wet leaves and debris, we offer a 13" rake.
If your pool is large, you want to finish the job in a hurry and/or you are strong enough to handle the significant strain that a large pool rake can put on your back, shoulders and arms, then our 23" model may work quite well for you. It makes quick work of even the largest pools.
And, if you and your pool are pretty "middle of the road", our 17" or 19" models may be just what you've been looking for. Not so large as to become unwieldy, but not so small that it will take you hours to clean your pool. Pick the one that works for you.
Our standard ProTuff rake with our medium mesh, heavy duty nylon net works best for most people. This medium mesh net grabs everything except the finest silt & sand and does NOT "push" the water ahead of the net. Hence, less physical strain for you & larger, lighter debris is NOT pushed away from the net. Clean-ups are quick and easy, especially if you use our tips for best use.
In contrast, our fine mesh silt rake grabs silt, sand and any tiny debris from the swimming pool bottom & surface, but the tight weave tends to "push" alot of water. This means you must move slower with the rake in order to collect debris (so it actually flows INTO the net and isn't pushed away from it. This can also mean more muscle strain for you AND more difficulty catching large debris like leaves.
So, if you're looking for a slow and deliberate collection of silt, sand or very tiny debris, you would want to purchase our silt rake. If, on the other hand, you're looking for a quick way to get 98% of the other debris out of your pool, our medium mesh rake would be a better bet.
Or, alternatively, purchase both. Use the medium mesh net first to collect the vast majority of the debris. Then, use our silt rake on occasion to clean out whatever remaining tiny particulate might be left over.
They BOTH come with a lifetime guarantee, so once you own them, you'll never purchase another rake.
This is another common question. And, the short answer is ... no, it doesn't come with a pole.
The reason is simple. We simply haven't been able to come up with a design that we can offer a lifetime guarantee on.
Many people mistakenly attempt to lift their rake out of the water, full of wet leaves and debris, while holding the pole at the very end ... essentially putting over 10 feet between them and the 20 - 40 pounds of wet debris that may be sitting in the rake netting.
By doing so, they create a tremendous amount of tension on the middle of the pole, which is where the telescoping connection is. It's nearly impossible to design a pole that can stand up to that kind of abuse without being so heavy that the average person can't even maneuver it.
So, for now, there is no ProTuff Pool Pole, and our rake does not come with one. It WILL, however, fit virtually any standardized pool pole (telescoping or otherwise), as long as its has a 1 1/8" inner diameter and has the two holes at the end for butterfly/v-clip attachment (that describes the VAST majority of pool poles).
If you're concerned about getting a good quality pool pole that you know will fit our rake, there is one pole sold on Amazon which the majority of our customers seem to find works well.
The Jed Pool Tools telescoping pool pole is one of the most heavy duty options available on Amazon. It's relatively pricey, but, it does the job and it fits our pool rake perfectly.
One thing to note. The handle on the end, for some reason, is not glued on. Therefore, it can come loose. However, if it does, it's possible for the entire assembly to slide completely together, making it impossible to get the smaller pole to slide out of the larger pole, making the telescoping feature useless.
Therefore, our suggestion is, as soon as you receive the pole, remove the cap/handle, apply some heavy duty glue of some sort which works well with plastic and metal, and put the handle back on solidly. This way, the handle should not come lose and the smaller pole will not accidentally slide all the way inside the larger one.
Otherwise, if you already own a pool pole, chances are it will fit our rake just fine. Or, if you do not, any pool supply store should have a pole that will fit our rake perfectly. If you're not sure, take our rake into the store and test it before you buy the pole.
Obviously, the 100%, No Questions Asked, lifetime guarantee is a massive part of the value of the ProTuff heavy duty swimming pool rake. Therefore, it stands to reason that, if we have an interested customer who wishes to buy a rake, they'd want to be sure they could trust our 100% unconditional lifetime guarantee.
Of course, that being said, just to put things into perspective, we are talking about a $60 pool rake, not a $20,000 vehicle. Even if we were lying through our teeth (which we are not), it's not like you're going to lose your life savings over this question. Nevertheless, we still want to address the question. So ...
So, let's tackle the above three important issues one at a time, shall we ...
You'll have to evaluate this one for yourself. The only thing we can say to this is do a couple searches. Search on Google to see if you see any complaints about "ProTuff Products" outside of Amazon (I don't believe you'll find any, because we haven't seen any).
Then, you can use Amazon's customer review search feature to specifically look for reviews that reference our "service" and our "guarantee". You will, of course, find many who appreciate that we offer a guarantee, but haven't had to use it.
However, you will find a number of reviews that focus specifically on our willingness to stand behind our guarantee (even when we didn't have to), and our attention to detail and communication with regards to customers.
Lastly, you can read our customer feedback on Amazon. Obviously, you'll find a few negative reviews. It's nearly impossible to please everybody all the time. But, our 12 month company feedback on Amazon is 100% positive - nearly all of these 5 star.
I hope these three things speak volumes about the integrity of our business. We value our customers, and we do everything in our power to make sure that every experience they have with our company is as positive as possible. Hopefully, that will make it clear that, as long as we're still in business, your warranty is safe and valid. We'll honor it - no questions asked.
Time is a funny thing. Nobody but God knows what's coming tomorrow, much less next year or 10 years from now. So, I'm not going to make any promises that I can't keep. My family could die in a car crash tomorrow and, the reality is, we ARE ProTuff Products. If we are gone, it is gone. It's a family business, and we have no intention of it being anything else.
But, barring any disaster that causes us all to be incapable of continuing the business, you should have little worry about whether we'll be around when you need us.
We take this issue very seriously. We do not want to be a "flash in the pan" business that is here today and gone tomorrow. We're in it for the long haul. That means we run our business in such a way as to avoid many of the pitfalls that plague most businesses.
We don't take on unnecessary debt, and, by and large, we don't take on ANY debt - certainly not debt that carries over for more than a month or two at most. We never spend money that we cannot afford to lose, because we don't know what tomorrow will bring.
Moreover, many businesses are built on high volume and low profit margins. Unfortunately, such a business model puts a business in a very precarious position. Any small blip on the radar can put a business like that in complete jeopardy. Often they carry large amounts of debt in order to stay ahead of product demand, simply because profit margins are not high enough to buy ahead of customer demand without debt.
We do NOT do that. There may be some who would like us to sell the product cheaper and decrease our profit margins. But, in order to do so, we would be putting the lifetime guarantee in jeopardy, because we'd be putting our company in jeopardy. So, one of the major selling points of our products would be moot. We're just not going to do that.
We run a low risk business and we have a business model that reduces any potential risks even further so that we are far more likely than not to be around when any of our customers need SERVICE and/or have a warranty claim they need fulfilled. We'll be around for awhile.
As simple as a two minute phone call or an email. Seriously. The only thing we need from you is your order number. Registering your warranty after purchase can help streamline the process a bit and keep you informed when/if we offer any other products, but it's not a requirement. Your warranty is valid, whether registered or not.
If you EVER have a problem with the rake, simply give us a call at our toll free number (included in all of our emails and correspondence and listed on our website), drop us an email through our corporate website or contact us through your Amazon admin area.
Either way, if you don't get directly in touch with us, you will receive a reply within 1 business day (often within hours). Once we get the order number from you and verify the address you'd like the replacement sent to, we have everything we need to get the process moving.
At that point, the only question is whether you'll need the rake expedited or not. If you can wait 7 to 10 days for the new rake, we send it via standard shipping. If you need it sooner, we'll expedite the shipment (at NO additional cost to you). Whether we expedite or not, you pay nothing. Just wait for your rake to show up.
How's that for a solid guarantee?
100% Satisfaction Guaranteed
You are fully protected by our 100% Satisfaction-Guarantee. If you EVER decide that the ProTuff rake will not save (or has not saved) you the time and money we promised, just let us know and we'll send you a prompt refund of your full purchase price.
No, the rake is only sold through Amazon.com and is not available for less anywhere else, including our corporate site.
You can call us at 844-PRO-TUFF or you may email us through our contact page.
The rake itself (net, frame and handle) will hold up to 50 pounds without breaking, bending or twisting (although I wouldn't lift this much regularly). If you're regularly lifting less than 25 pounds, you should have little trouble with the rake for quite some time. However, understand that if you try and lift such heavy weight with your pool pole fully extended (and you're not holding the pole up near the rake when you lift it), you could bend or break your pole.
That's highly unlikely, but, if you do, then I guess you are REALLY going to get your money's worth out of this rake. We'll replace it 10 times. Promise.
Any pool pole with a 1 1/8" inner diameter and two opposing holes at the end for a v-clip attachment will work - in other words, virtually any pool pole that could be purchased at a pool supply store. As we discussed earlier on the page, the Jed Pool Tools model on Amazon is a pretty decent option - but be sure to glue the cap/handle on better as soon as you receive it - it tends to be the part that is most likely to be a problem.
P.S.:: Honestly, if you're all the way at the bottom of the page, and have read through all of this information, but haven't yet purchased, there's probably only one thing that's going to make you a ProTuff customer at this point - A DISCOUNT.
However, the reality is, with it's Lifetime Guarantee and solid Amazon review profile, the rake is easily worth $70 (since most lesser quality rakes, even without a lifetime guarantee, are often $20 to $30). And, as we continue to improve the product, enhance our pool care instructional materials and enhance our product offering overall, that price becomes more and more reasonable. Nevertheless, for the time being, we are currently offering the rake for $20 off that price.
That being said, the more established our brand becomes, the more likely it is that we will raise that price. In fact, already, since we first released the product two years ago, the price has risen by nearly $20. The reason is simple. When we were an unknown brand, our lifetime guarantee didn't mean much. Nobody knew who we were and we had no track record for new customers to judge us by.
Now, we've established ourselves as, by far, the most well reviewed pool leaf rake on Amazon. Our company has a 100% positive feedback rating on Amazon. Our pool rake is rated 4.85 stars by over 500 customers. Our average response time to customer inquiries is less than 4 hours.
Moreover, those who HAVE needed to take advantage of our lifetime guarantee have often received their new rake in less than a week and sometimes as little as a few days.
The above stats are unheard of and speak directly to the quality of our company and our products. So, in our mind, the current price IS a considerable discount from where the product should and probably could be priced. We hope that you'll agree, but, if not, we truly wish you the best of luck with your pool care efforts.
The truth is, although I'm fairly certain that an additional discount would probably make you a part of the "ProTuff Family", I'm not going offer that here because I have an obligation to previous customers to maintain the viability of our business so that when they need us, we'll still be here. The better our profit margins are, the more likely that will be the case.